Genius or NIMBY?

Hawaii has unorthodox plans to help control homelessness in the 50th state:

Plan would buy airfare to send Hawaii homeless to mainland
Honolulu Advertiser, January 25, 2009

Homeless service providers are supporting a proposed state-funded program that would provide airplane tickets for people who have come to Hawai'i from the Mainland and then find themselves homeless — and stuck.

State Rep. Rida Cabanilla, chairwoman of the Housing Committee, said she plans to ask for $100,000 this legislative session for a pilot program that would fly people who have recently arrived from the Mainland and are now homeless back to where they came from.

Relocating to Hawaii seems like an exotic idea. Who wouldn't want to live somewhere that feels like a permanent vacation? But because the cost of living is expensive and jobs are scarce which can result in homelessness. As much as 19% of the shelter population in Hawaii were in the state for a year or less before finding themselves homeless. As a result, Hawaii is funding programs that provide individuals who find themselves homeless soon after their arrival with a plane ticket home.

Other states employ similar techniques but it seems more extreme in Hawaii because the state is so isolated. When I first read this article I thought that it sounded like an obvious case of Not In My BackYard Syndrome (NIMBY) but now I'm not so sure. They only offer the tickets to people who want them and they make sure that services are in place wherever home is before sending someone away. For those who will return to family and friends, or service providers, who know them and care about them this ticket could be the ticket out of homelessness.

Are Shelters the Newest Yelp Category?

Homeless need Information about Where to go for Help
Currant.com, 10/21/2007

Brenda sits on a street corner while her partner, Noel, is off convincing South Green shopkeepers to let him wash windows for money. If he's successful, they'll live large tonight, maybe get some beer (for him) or soda (for her).

Recently, some members of the American Bar Association in Washington listened to University of Connecticut law professor Robert Whitman talk about people like Brenda. Whitman has never met Brenda, but as an advocate for therapeutic homes for mental health and addiction recovery, Whitman wants to start a national database of services for people who are homeless. Someone like Brenda could go to her local library, type in her zip code, and get up-to-date information on services, including phone numbers and hours.

People who are experiencing homelessness know how to use the internts just like you and I. Some have laptops that they charge and use in public spaces while others use the library computers to check email and surf the web. This innovative idea of creating a national database could help some of these individuals find the services that they need but my question is how much of an impact will the website have on service delivery? I haven't read any research and don't have hard numbers but I imagine that many people know where the services are, and if they don't know their friendly local outreach worker would be happy to tell them. My guess is that many people who are not accessing services have had bad experiences and may be hesitant to trust them again. So, while I think that this is an awesome effort, I think that it will end up being more of a tool for outreach workers and shelter staff than for those actually living on the streets. I'm curious to see how things develop.

"Hello, this is the Friendship Shelter for the Homeless, would you like to hire our client?"

Voicemail to be used to assist homeless

Baltimore Sun, 9/25/07

Without telephone numbers to include on job applications, gaining employment can prove difficult. And without a job, finding a permanent home seems impossible.

"If they get a call from an employer, the phone is answered, 'Arundel House of Hope,'" said director of development Mary Alexander. "That opens up a whole bag of worms."

This is one of the many examples of things that those of us who are housed take for granted. When I was applying for work I wouldn't put down the number to my parents' house, for fear that one of my brothers would answer the phone with a belch, or, more realistically, that I would never get the message. A phone connection is key to job applications, medical appointments, keeping in touch with family and friends, and so much more.

At the shelter residents need to rely on staff to answer the phone, write down the message, and later (often after a shift change, maybe days later when the resident returns from detox or couch surfing) relay the message to them. Voice mailboxes not only eliminate the inevitable "outing" of the individual's status as a homeless person, put the person in control of when to receive messages, takes pressure off of the staff, and keeps personal business personal and not the knowledge of the entire shelter staff team and other residents. While many residents of such programs do have cell phones, not everyone has a cell phone and those who do may not always have minutes to use.

One program that I am familiar with uses their voicemail access as a fundraising plan, and asks possible donors to sponsor a voicemail box. This allows donors to know where their money is going and to have a set goal amount to keep on giving so the individuals can have continued voicemail access.